Library
My library

+ Add to library

Contact us
24/7 Tech support | Rules regarding submitting

Send a message

Your tickets

Profile

Trojan.MulDrop5.3071

Added to the Dr.Web virus database: 2013-11-10

Virus description added:

Technical Information

To ensure autorun and distribution:
Modifies the following registry keys:
  • [<HKCU>\Software\Microsoft\Windows\CurrentVersion\Run] 'AtiTrayTools' = '"%PROGRAM_FILES%\Ray Adams\ATI Tray Tools\atitray.exe"'
Creates the following services:
  • [<HKLM>\SYSTEM\ControlSet001\Services\atitray] 'Start' = '00000001'
Malicious functions:
Creates and executes the following:
  • '%PROGRAM_FILES%\Ray Adams\ATI Tray Tools\srvinst.exe' I
  • '%PROGRAM_FILES%\Ray Adams\ATI Tray Tools\srvinst.exe' S
  • '%PROGRAM_FILES%\Ray Adams\ATI Tray Tools\srvinst.exe' U
  • '%TEMP%\RarSFX0\WinborgXP-App-Installer.exe'
  • '%TEMP%\RarSFX0\attsetup.exe' /S
Executes the following:
  • '<SYSTEM32>\regsvr32.exe' /s "%PROGRAM_FILES%\Ray Adams\ATI Tray Tools\attext.dll"
  • '%WINDIR%\regedit.exe' /S reg.reg
  • '<SYSTEM32>\rundll32.exe' "%TEMP%\nsb3.tmp\OCSetupHlp.dll",_OCPRD306RunOpenCandyDLL@16 2904
  • '<SYSTEM32>\regsvr32.exe' /s /u "%PROGRAM_FILES%\Ray Adams\ATI Tray Tools\attext.dll"
Modifies file system :
Creates the following files:
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\delphi\plugins.pas
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\readme.txt
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\delphi\example\plugin1\plugin1.dpr
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\delphi\hddtemp\hddtemp.dpr
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\delphi\example\plugin1\plugin1.res
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\Delphi\attshmem.res
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\Delphi\uMain.dfm
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\res\attsharedmem.rc2
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\Delphi\attshmem.dof
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\Delphi\uMain.pas
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\Delphi\attshmem.dpr
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\pciinfo.dsp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\pciinfo.def
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\pciinfo.dsw
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\StdAfx.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\resource.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\StdAfx.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\delphi\hddtemp\strtoicon.pas
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\delphi\hddtemp\smart_drv.pas
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\delphi\hddtemp\hddtemp.res
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\pciinfo.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\plugins.h
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\Download plugins.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\WEB Support Russian.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\Shell Integration\Integrate into Windows Shell.lnk
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmem.clw
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\Shell Integration\Remove Windows Shell Integration.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\WEB Support English.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\ATI Tray Tools.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\Uninstall ATI Tray.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\ATI XCoder.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\Read me first.lnk
  • %HOMEPATH%\Start Menu\Programs\ATI Tray Tools\Low Level Driver Installation.lnk
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\resource.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmemDlg.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\StdAfx.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\res\attsharedmem.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmem.rc
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmem.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmemDlg.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmem.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\StdAfx.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmem.dsw
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\VC\attsharedmem.dsp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\pciinfo\resources.rc
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\osdtime.dsw
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\osdtime.dsp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\StdAfx.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\resource.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\osdtime.rc
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\osdtime.def
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon9.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon8.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\cpuload.rc
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\StdAfx.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\osdtime.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\resource.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\mongraphsexample.dsw
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\StdAfx.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\mongraphsexample.rc
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\mongraphsexample.mak
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\mongraphsexample.dsp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\mongraphsexample.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\osdtime\osdtime.mak
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\StdAfx.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\mongraphsexample.dep
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\mongraphs\mongraphsexample.def
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\resource.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\PerfCounters.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\StdAfx.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon10.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon1.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\CpuUsage.h
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\CpuUsage.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\cpuload.cpp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\cpuload.def
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\cpuload.dsw
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\cpuload.dsp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon4.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon3.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon5.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon7.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon6.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon2.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon12.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon11.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon13.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon15.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\api\vc++\example\cpuload\icon14.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins.url
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\radeon.url
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\guru3d.url
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Finnish.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Belarussian.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\License.rtf
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\WhatsNew.txt
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\readme.htm
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\kbdhook.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\support.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\raphook.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Simplified Chinese.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Russian.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Spanish.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\bulgarian.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Ukrainian.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Romanian.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Japanese.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Hungarian.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Korean.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Portugues_BR.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\Polish.ini
  • %TEMP%\nsb3.tmp\System.dll
  • %TEMP%\nsb3.tmp\OCSetupHlp.dll
  • %TEMP%\nsb3.tmp\splash.bmp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\srvinst.exe
  • %TEMP%\nsb3.tmp\AdvSplash.dll
  • %TEMP%\nsg2.tmp
  • %TEMP%\RarSFX0\WinborgXP-App-Installer.exe
  • %TEMP%\RarSFX0\attsetup.exe
  • %TEMP%\RarSFX0\WinborgXP-App-Installer.au3
  • %TEMP%\RarSFX0\reg.reg
  • %TEMP%\RarSFX0\icon.ico
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\attrest.exe
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\utils64.exe
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\ATIXcoder.exe
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\atitray.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\atitray.hlp
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\attdrv64.exe
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\atitray64.sys
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\atitray.sys
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\attsio.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\atitray.exe
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\attext.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\czech.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\mg_cpuload.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\pciinfo.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\pciset.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\osdtime.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\hddtemp.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\3d\spark.dds
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\3d\vertices.dat
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\3d\normals.dat
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\3d\fur2.dds
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\3d\bench.res
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\3d\rain2.dds
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\mg_amdcore.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\mg_xvlt.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\mg_intelcpu.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\uninstall.exe
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\shared memory\readme.txt
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\mg_hdddtemp.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\osd_cpuload.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\osd_intelcpu.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\osdminfo.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\mongraphsexample.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\plugins\osd_amdcore.dll
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Presets\d3d Balanced.reg
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Presets\OGL Max Speed.reg
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Presets\d3d Max Quality.reg
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Advanced CrossFire.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Presets\d3d Max Speed.reg
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Presets\OGL Max Quality.reg
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\french.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\english.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\german.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Presets\OGL Balanced.reg
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\lng\italian.ini
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Video Tweaks.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\New AA and AF Methods.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Vista Avivo.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\3d\face_indicies.dat
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\readme.txt
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Multi Thread Support.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Advanced OGL Tweaks.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Advanced D3D Tweaks.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\CCC Mode Switch.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Display Tweaks.dtb
  • %PROGRAM_FILES%\Ray Adams\ATI Tray Tools\Database\Compatibility Tweaks.dtb
Deletes the following files:
  • %TEMP%\RarSFX0\reg.reg
  • %TEMP%\RarSFX0\icon.ico
  • %TEMP%\RarSFX0\WinborgXP-App-Installer.exe
  • %TEMP%\RarSFX0\WinborgXP-App-Installer.au3
  • %TEMP%\RarSFX0\attsetup.exe
  • %TEMP%\nsb3.tmp\OCSetupHlp.dll
  • %TEMP%\nsb3.tmp\AdvSplash.dll
  • %TEMP%\nsb3.tmp\System.dll
  • %TEMP%\nsb3.tmp\splash.bmp
Miscellaneous:
Searches for the following windows:
  • ClassName: 'TfrmMainATT' WindowName: '(null)'
  • ClassName: 'Indicator' WindowName: '(null)'
  • ClassName: 'RegEdit_RegEdit' WindowName: '(null)'
  • ClassName: '(null)' WindowName: 'ati_tray_tools'
  • ClassName: 'EDIT' WindowName: '(null)'
  • ClassName: 'Shell_TrayWnd' WindowName: '(null)'
  • ClassName: '995D92B2-4ED9-43A7-9338-8CC7D1746F96' WindowName: '(null)'

Curing recommendations

  1. If the operating system (OS) can be loaded (either normally or in safe mode), download Dr.Web Security Space and run a full scan of your computer and removable media you use. More about Dr.Web Security Space.
  2. If you cannot boot the OS, change the BIOS settings to boot your system from a CD or USB drive. Download the image of the emergency system repair disk Dr.Web® LiveDisk , mount it on a USB drive or burn it to a CD/DVD. After booting up with this media, run a full scan and cure all the detected threats.
Download Dr.Web

Download by serial number

Use Dr.Web Anti-virus for macOS to run a full scan of your Mac.

After booting up, run a full scan of all disk partitions with Dr.Web Anti-virus for Linux.

Download Dr.Web

Download by serial number

  1. If the mobile device is operating normally, download and install Dr.Web for Android. Run a full system scan and follow recommendations to neutralize the detected threats.
  2. If the mobile device has been locked by Android.Locker ransomware (the message on the screen tells you that you have broken some law or demands a set ransom amount; or you will see some other announcement that prevents you from using the handheld normally), do the following:
    • Load your smartphone or tablet in the safe mode (depending on the operating system version and specifications of the particular mobile device involved, this procedure can be performed in various ways; seek clarification from the user guide that was shipped with the device, or contact its manufacturer);
    • Once you have activated safe mode, install the Dr.Web for Android onto the infected handheld and run a full scan of the system; follow the steps recommended for neutralizing the threats that have been detected;
    • Switch off your device and turn it on as normal.

Find out more about Dr.Web for Android